Login Register

Terms & Conditions

(Last updated October 29, 2022)

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Streamer”, “Broadcaster”, “Viewer”, “Customer”, “Client”, “User”, “Users” “You” and “Your” refers to you, the person log on this website & mobile app and compliant to the Company's terms and conditions. “Chatgup”, “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to Chakia Ltd, 20-22 Wenlock Road, London - N1 7GU, UK. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the user in the most appropriate manner for the express purpose of meeting the user’s needs in respect of provision of the Company's stated services, in accordance with and subject to, prevailing law of England and Wales. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

By accessing and using the Website, Mobile Application or Services You agree to be bound by these Terms. If you do not accept these Terms, do not use or access Websites or Mobile Applications.

THE SERVICE OFFERED ON OUR MARKETPLACE IS FOR ENTERTAINMENT PURPOSES ONLY.

Chatgup Website and Mobile Applications are a service marketplace platform that connects users via website or mobile applications.

You must be over 18 years of age to use our services.

We may change these terms from time to time, the updated terms will be available on this page. You should review terms each time you visit the Website or use Mobile Application.

DISCLAIMER

We do not offer any services on our own. We only provide a marketplace platform which allows Users to use the platform to chat, send message upload & view videos. 

Users may charge a fee (per minute) to chat or view video on our platform. The content of chat, video, message, conversation with other Users are not our concern and we are not responsible for the same in any way whatsoever.

All content provided by users are for entertainment purposes only and do not in any way constitute personal, legal, financial, medical or professional advice.

By using our website or mobile apps you understand that you are not receiving any services directly from us.

Users are not our employees and any communication between users is not our responsibility.

We do not have control over the content of videos and messages exchanged between the users.

LIMITED LIABILITY

We are not liable for any loss, damage, mental/emotional/physical stress which may result from the live chat, messages, videos or any other means while using our website or mobile apps.

We are not liable for any loss, damage, mental, emotional stress or physical stress which may result from the usage of our platform. 

PROHIBITED CONTENT

You are prohibited from, sending messages, live chat, video chat or uploading video, following content:

  1. Sexually Explicit Material 

  2. Drug

  3. Violence, Crime, Terrorism, Human Rights Violation

  4. Hate Speech

  5. Local Unlawful Activity 

  6. Copyright/IP Infringement

  7. Racism

We reserve rights to remove the prohibited content at any time without giving any notice. We may also reserve the right to ban user’s accounts.

COPYRIGHT INFRINGEMENT

You can report any copyright infringement to us via the contact support page.

GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

COPYRIGHT

You cannot use, copy, publish the content (text, images, graphics, concept, animation, videos, APIs etc.) of our Websites, Mobile Applications in any form without our written consent. 

REGISTRATION, ACCOUNT

You must be 18+ to register and use our services. Registration is free. We don't allow under 18 to use this app and if we find out you have lied about your date of birth then we have no option but to terminate your account.  

SECURITY & CONFIDENTIALITY

We endeavour to provide a secure platform as much as we can, however, we do not guarantee that platform is 100% secure. We do not encrypt end to end data. We do not offer any guarantee against hack/theft of personal data/messages or confidentiality breach.

We do not store your card details on our servers as transactions are handled by app stores or third party payment processors.

EARNINGS & PAYMENTS

You can cash out your earnings as per our earning and payment rules. 

CASH OUT

- Minimum $100 balance is required to cash out

- We only support cash out via Paypal and direct bank transfer

- We reserve rights to enforce account verification before cash out

- There may be charges associated with cash out which will be displayed on cash out pages

Cash out is not supported for following countries

PROMO CODES

A promo code can be claimed only once. Any attempt to create duplicate accounts and claiming promo code will invalidate all claims may result in accounts termination/ban.

ACCOUNT TERMINATION

We may ban users who violate our terms and conditions without giving any notice whatsoever.

If we find that you have earned with fraudulent activities then we will not release payment to you.

Your account can also be banned due to various other reasons:

- If you initiate a chargeback refund from Appstore/PayPal/credit card companies and continue to use our app. In such cases we also inform various fraud prevention companies and 3rd parties.

- If you intend to request a refund from Appstore/PayPal/credit card companies after using our services.

- Rude, abusive, threatening & unreasonable behaviour towards other users or our staff 

We can terminate your account at any time without giving any notice. 

CONTACTING US

You can contact us via the contact page.